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Privacy Policy

1. Introduction

Active Courier Ltd (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or services.
 

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email, and other details you provide when booking services.

  • Delivery Information: Pickup and drop‑off addresses, package details, and service preferences.

  • Payment Information: Billing details necessary to process invoices and payments.

  • Technical Information: IP address, browser type, and usage data when you visit our website.
     

3. How We Use Your Information

Your information may be used for:

  • Processing and completing deliveries.

  • Issuing invoices and managing payments.

  • Communicating with you about bookings, updates, or service changes.

  • Improving our website, services, and customer experience.

  • Complying with legal and regulatory requirements.
     

4. Sharing of Information

  • We do not sell or rent your personal information.

  • Information may be shared with trusted third‑party partners (e.g., payment processors, IT providers) strictly for service delivery.

  • We may disclose information if required by law or to protect our rights and safety.
     

5. Data Security

  • We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

  • While we strive to safeguard your information, no system is completely secure, and we cannot guarantee absolute protection.
     

6. Data Retention

  • Personal information is retained only as long as necessary to fulfill service obligations or comply with legal requirements.

  • Once retention periods expire, data will be securely deleted or anonymized.
     

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your personal information, subject to legal obligations.

  • Withdraw consent for certain uses of your data.
     

8. Cookies and Website Tracking

  • Our website may use cookies or similar technologies to improve functionality and user experience.

  • You can manage or disable cookies through your browser settings, though this may affect site performance.
     

9. Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.
 

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Active Courier Ltd
Winnipeg, Manitoba
204-415-555
activecourier@outlook.com

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